Thx. @danielbrookes_9 TrueLayer is aware of an issue impacting Santander at this time which is affecting some data requests (AIS) to the provider. Can you try uninstalling your Santander app and reinstalling it to see if this resolves the issue? @bugpowderdust1 My debit card details stored on the app are correct, but the credit card details are wrong and no one seems to know how to update the app with my correct card details. 1/2, @Stevemytwitacc Hi Steve, thanks for your tweet. The app may have updated. I also have set up with Halifax quite a few DDs and SOs again no problems. Can you try uninstalling your Santander app and reinstalling it to see if you are able to log on? There appears to be an issue with online banking. RT @damps0: Has anyone else had issues loading their #Santander visa debit card to the #fitbit #ionic wallet for #fitbitpay? We'll be able to chase this up for you, please email twitter@santander.co.uk and we'll be in touch. Via NOT 3 days! @jeezbegeezman @3231brianw Santander if I want to use the app I would, but mortgage information on there is crap! Anybody been having problems with their Santander business app crashing on iOS / iPhone? We're sorry to hear about this. @ktownniko @TSB And over here I'm a Santander guy. I’ve only been with Santander a month but by the sounds of it, it wasn’t worth the switch! W aren't aware of any issues at the moment. @santanderukhelp @HelenGazard87 I installed another app on my wife's phone, samsung labs(something possibly to do with her her gear fit update). @santanderukhelp My WiFi allows access to other banking apps. #Santander #fx #spread, @santanderukhelp @santanderukhelp It does! I’m struggling to get my account to connect today. Anyone else having a problem with clicking links and being told it’s a “bad request” and then getting chucked out? If you email twitter@santander.co.uk with the issues you've experienced. This never used to be the case so why are you now blocking it? @GDeng10 We aren't aware of any issues at the moment. There is a bug in your programming. In fairness I haven't had an issue with Santander except a dispute a year ago, it was dropped after FOS involvement. @santanderukhelp No thank you. Any ideas please ? Thx. @HelpMeVibePay Heads up, Santander have a downtime period tonight from 10pm - 12am, payments between this period for Santander customers will likely be affected, any problems … My account has also had a block put on it so I can’t use my card! Just my like that, drive 2 hours to get me new car, wait around for about two hours while it’s all getting sorted, get accepted for the finance, just to get told at the very end Santander r having system issues today and I’ll have to come back Tuesday hahahahahaha class, @NipNapShite As well as being one of the biggest banks in the world, Banco Santander also has a reputation as one of the finance industry’s most innovative organizations. ^PH, @santanderukhelp Hi I am currently in Spain at the moment, I have to pay my ground rent for my mobile home,so I have been trying to do a transfer from my Santander bank account to my Spanish bank account, I am having some problems with trying to do this I have been trying for at least an hour, @marctbarber Hi Marc, thanks for your tweet. If this payment was due to enter your Santander account and it has not arrived yet, have you checked with the sending back that the payment left with no issues? @santanderukhelp I have transfered money into another account using the app but it has not showed in that account and have also transfered money into my own account from own tsb account and that has not showed on my santander account either are yous having issues at the moment ? @santanderukhelp ^TC, @davidmhilary Can you try uninstalling your Santander app and reinstalling it to see if you are able to access our live chat service? @saloulou Hi Sarah, thanks for your tweet. I’m struggling to get my account to connect today. @santanderuk terrible customer service. @timjacko09 Hi Tim, thanks for your tweet. RT @business: Santander agreed to buy highly specialized technology assets from Wirecard, the failed German payment processor that’s windin…, @ZimriRosas Can you try uninstalling the Santander app and reinstalling it to see if you are able to access your online banking? We aren't aware of any issues at the moment. We aren't aware of any issues with this at the moment. @RhiannonWooding We aren't aware of any issues with this at the moment. The support over yesterday and today was relatively impressive. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. We'll be able to get his escalated. Seems like a big disconnect somewhere. We'll be able to chase this up for you, please email twitter@santander.co.uk and we'll be in touch. @bugpowderdust1 It’s ridiculous. @MAguirreFlores Can you try uninstalling your Santander app and reinstalling it to see if you are able to log on? Is the Santander online banking down? I have transferred money to my Santander ac and this normally shows straight away. Since there have been many customer requests for the mobile cheque deposit feature going back several years, is the delay due to a lack of Santander technical resources to deploy it, technical difficulty building it, regulatory issues or some other reason? Still not showing and was sent over half hour ago. @lionormandy Hi, thanks for your tweet. @slcomerford Santander Cuts Ties with Coinbase. @santanderukhelp Please read my messages. 500 miles to Lloret de Mar. Morning. I hadn't been using Santander recently, but today I tried to log in and a screen said it has sent a passcode - but to a broken mobile phone that I have been repeatedly trying to persuade Santander to remove from my account for about 9 years! Is Santander in trouble? @PaulMer53 Sail to Santander and drive down. Since the launch of its innovation fund, InnoVentures, in 2014, Santander has invested heavily in a range of digital technologies. @santanderukhelp I await my card . @loraaadoh Safari does not create this problem fortunately otherwise I could not use internet banking. Take time and stress away from paying your monthly bills with help from Santander Bank. We don’t live in the dark ages anymore. I've just logged into Santander but when I try to view the details on one of my bank accounts I get a "Bad Request" error. @njdear @TrueLayerStatus are you aware of any issues affecting Santander? Najmin, @santanderukhelp Hi. Still no access to online banking, seems to be a major issue for many people. @roones13 Hi Ben, thanks for your tweet. I can get mobile messages from from anyone else except from Santander. Thank you for the swift response. I hadn't been using Santander recently, but today I tried to log in and a screen said it has sent a passcode - but to a broken mobile phone that I have been repeatedly trying to persuade Santander to remove from my account for about 9 years! @timjacko09 Hi Tim, thanks for your tweet. Direct Debits – aren’t included for the time being and this feature won’t be available for cheque payments. ^CM, @santanderukhelp @kimmieminny Hi Sheron, we're sorry to hear of the issues you've experienced. Is there an issue with your server? Do you have a WhatsApp number or skype application . @shaunmcilroy @Santander Sorry, but this delay has been totally unacceptable. ^PH, @kimmieminny Hi Sheron, we're sorry to hear of the issues you've experienced. @santanderukhelp I can log on to our Santander account online,when I go to the replacement card section it sends a code to my mobile. We’ll be checking Faster Payments, standing orders and CHAPS. Any ideas? Can you try uninstalling the Santander app and reinstalling it to ensure you have the correct app? Do you have a bug bounty scheme? @HalifaxBank Hey Pauline, thanks for reaching out. @ozgurciftc1 This started happening 18th Dec. Had no problems previously. @Debbieline5 is the email bblstopupenquiries@santander.co.uk working ? @santanderukhelp Hi Santander help, I think I have figured out what is happening here after a bit of trial and error. @santanderukhelp REthink required. I checked details twice, used two different browsers and two different Santander debit cards but got the same error. We'd like to help. A quick 5 second transfer is now taking 3/4 working days for balance to clear. @santanderukhelp I am trying to upload documents for the bbl but is not working. We aren't aware of any issues at the moment. Still not showing and was sent over half hour ago. Why doesn’t Santander offer a 24hr helpline for when things don’t work. I am surprised you are not aware of any issues with OTP as I have made previous complaints to Santander about the problems I have had with OTP . Can you try uninstalling your Santander app and reinstalling it to see if you can click into your account? Thanks. @santanderukhelp @HelenGazard87 I installed another app on my wife's phone, samsung labs(something possibly to do with her her gear fit update). ^PM. @AskNationwide can't log in to check my secure messaging as you apparently have a technical problem .I changed my address a month ago only to find out that it was only changed very recently . @santanderukhelp My WiFi allows access to other banking apps. We're sorry to hear of the issues you've experienced attempting an ATM transaction. We’re investigating now and will update this page when it has been fixed. @santanderukhelp hi. 6th time trying to authenticate it and it’s still not working! #Santander @santanderukhelp, @AlanWes47634469 ^CM. If you make a mistake and send money to the wrong bank account using Faster Payments, the Credit Payment Recovery process kicks in. So issue is between Santander and HMRC. Getting '400 Bad Request' errors. Santander UK plc. Got an oops error message. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. We'd like to help. Happy Germany? Alternatively, you can try another browser. Sometimes they have unintended consequences. No issues on any other secure platforms. @iamloveable2020 I want to set up Online Banking with Santander but I am having a few problems. #Santander #fx #spread, @d8_bfc Hi Daniel, thanks for your tweet. You'll need to clear the cache and cookies on your browser in relation to Santander and then log on again. Be the first to know the next time Santander goes down. Is Santander in trouble? Faster Payments transactions will arrive within 2 hours instead of the current three working days using the existing BACS system. @santanderukhelp Thanks for the reply. ^PH. Opening hours are 07:00-20:00 Mon-Fri, 09:00-19:00 weekends for further assistance. It was the one thing that Santander were doing right until it closed down Hamilton, @Rosen89499722 Hi Rosen, thanks for your tweet. Via @cc0u8084 @santanderukhelp Does that work 'out of hours'? Is anyone else having a problem with their Santander account? "Size of a request header field exceeds server limit. Will be internal issue. @eatlikeagirl Santander do a decent business banking account, reasonable website access and no issues with international payments in my experience. Whilst the vast majority of payments are made without issue, in rare cases problems can arise if the wrong information (e.g. @JoyceWilliams_ Can you please email us the document at twitter@santander.co.uk and we can then provide further assistance. Santander and the flame logo are registered trademarks. I have an ongoing problem with the Santander app. I was logged out of my business acc & now can’t log back in & can’t find out what the problem is. Spanish bank Santander swung back into profit in the third quarter and upgraded its full-year forecasts after its customers recovered faster than expected from the initial disruption of the pandemic. @santanderukhelp Hi again...I've tried again forwarding a phishing email to both smishing (as advised above) and phishing@santander.co.uk (as advertised on your website), both have bounced back. © Ookla, LLC. Facebook, User reports indicate no current problems at Santander. @santanderukhelp Issue still not resolved as currently cannot get into Santander online! I no longer have a mobile phone, so is there some other way you can allow future transactions to go through. @JoSims10741253 Najmin, @ShadArzani website All fine now - sorry for any alarm! Telephone banking is not working x 1st sign of trouble. ? Since there have been many customer requests for the mobile cheque deposit feature going back several years, is the delay due to a lack of Santander technical resources to deploy it, technical difficulty building it, regulatory issues or some other reason? @santanderukhelp Hi, I don't seem to receive any sms from Santander to my mobile phone, so I'm not able to log on nor make any tranfers, how can I solve this issue? I have been denied access to all of my accounts for the last 6 days with no explanation despite multiple calls and promises of a call back. I've just logged into Santander but when I try to view the details on one of my bank accounts I get a "Bad Request" error. Only Santander. In fairness I haven't had an issue with Santander except a dispute a year ago, it was dropped after FOS involvement. It was an account I've been sending to monthly for a few years now, but it seems that there was a bit of a delay in processing to Santander. Who Runs on RippleNet. Santander's 123 Lite Account will pay up to 3% cashback on household bills. Anybody been having problems with their Santander business app crashing on iOS / iPhone? ^CM, @steepstuff Hi there, we're sorry that you're facing so many issues with the service you've experienced and uploading documents. I've been unable to log into my account since 11.30 on 17/12/2020 and need to make urgent payments. @MariaMc76 Yes. So many services have disappeared - weekend telephone service and now cash deposits at machines out of office hours? Money DB classic, Money DB Neon, Yolt, Emma - all use open banking and none work. Can you try uninstalling the Santander app and reinstalling it to see if you are able to access your online banking? If you email twitter@santander.co.uk with the issues you've experienced. - #MI6 choreographed Santander @Rajnishah ^CM, @rhysadams Hi Rhys, thanks for bringing this to our attention. ^CM, @santanderukhelp What are Faster Payments? is the email bblstopupenquiries@santander.co.uk working ? @santanderuk I have been a customer of Santander for 25 years but today I am absolutely appalled at their terrible "customer service". Registered Number 2294747. @vcooper92 But every innovation must directly benefit the bank’s […] ^CM. @ShadArzani @ShadArzani I'm sorry you weren't able to make the payment using your Santander cards. The support over yesterday and today was relatively impressive. Payments UK therefore advise anyone making a transfer to double and triple check the recipient's sort code and account number before hitting "send" - and they provide a sort code checker to help with the … If you email twitter@santander.co.uk with the issues you've experienced. sort code and account number), is entered - resulting in a payment being made to the wrong account. @santanderukhelp Hi, I can't log in to my Santander online account. I am surprised you are not aware of any issues with OTP as I have made previous complaints to Santander about the problems I have had with OTP . @TrustTheDocUK @moloneygeorgia Whatever you do don't use Santander, my grandparents have been to hell and back with them over various issues. Director, Retail Payments at Santander Consumer USA - The Head of Retail Payments will define the product strategy for Consumer and Small Business Banking payments … Thanks, @santanderukhelp Recent changes in the banking sector for example are leading to confusion among customers. We aren't aware of any issues at the moment. @FedericoPeress2 - #MI6 choreographed @BritishGas van/smart meters not working ^CM. No issues on any other secure platforms. Investment fees, charges and key documents. Santander insist it’s because of security checks & Transfer Wise are suggesting it’s because of a Xmas backlog ?? @amarshall1997 We aren't aware of any issues at the moment. @kimmieminny Hi Sheron, we're sorry to hear of the issues you've experienced. - #MI6 choreographed Greggs @santanderukhelp Hello, the problem is I am not a santander banking customer any more, just an ATM customer, how can I contact you without ability to log in or speak to the customer department? Yes, I have however the issue exists with other apps too. Santander direct bank feeds are free to set up and use. I switched to Edge and logged straight in. @santanderukhelp Hello, I tried to purchase some premium bonds on the internet but was unsuccessful because Santander asked for my mobile phone details. @nothingftmasses Actually have had the most awful customer service from Santander on the phone today no one seems to be bothered or know what they’re actually doing would NOT recommend has left me very stressed on a Sunday @santanderuk @santanderukhelp @santanderukbiz. Thanks. I have been on the phone for 30 mts still I could not speak to help desk to in block my internet banking . @RayThePianist You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. @MariaMc76 Yes. The standard Santander website is fine, the server time out occurs when going to the logging on screen. Getting this through to your online chat is hopeless. If you’re having problems with any of our services you’ll be able to see below if we know of any issues.When our services are running normally there could be isolated issues, for example a cash machine not working or a minor disruption to Online Banking in the early hours of Sunday morning when we often carry out maintenance. ^CM. I use the Faster Payment system with online banking and never had a problem. @santanderukhelp Hi. @ktownniko @TSB And over here I'm a Santander guy. @santanderukhelp Hi, I don't seem to receive any sms from Santander to my mobile phone, so I'm not able to log on nor make any tranfers, how can I solve this issue? @santanderukhelp Hi I am currently in Spain at the moment, I have to pay my ground rent for my mobile home,so I have been trying to do a transfer from my Santander bank account to my Spanish bank account, I am having some problems with trying to do this I have been trying for at least an hour, @santanderukhelp I was logged out of my business acc & now can’t log back in & can’t find out what the problem is. @santanderukhelp Not using a VPN. @santanderukhelp Hi - I'm not able to log into Santander Business Banking online. A Global Network of Financial Institutions › Discover why hundreds of global financial institutions choose RippleNet for faster, lower-cost cross-border payments. @santanderukhelp Hi there, I live in Japan and have occasionally been using my Santander debit card to withdraw cash from certain atms without any problems. Twitter Can you try uninstalling the Santander app and reinstalling it to see if you are able to view these retailer offers? @LauraAlbins @PayPalUK I had a similar issue logging in to Santander yesterday. @santanderukhelp Utter incompetence. @Geoskelton Faster Payments, once sent, cannot be cancelled. @yahyapatel @santanderukhelp why can I not log into my online account without the app authenticating it?! @astweetedbyRP @nursedazie Hi Lynn, thanks for your tweet. 00000010: The payment has been returned by the receiving bank as the Terms and Conditions of the … Getting '400 Bad Request' errors. @Mk011984 It works by linking your mobile number to your bank account. @HelpMeVibePay Santander offers current accounts, savings, investments, loans, credit cards and other financial products. We're experiencing very high volumes of calls into our contact centres. ^CM. @_TeaClub_ Thanks. Thanks. @santanderukhelp It does! Is the Santander online banking down? We aren't aware of any issues with this at the moment. Terrible service!!! Both me and my mum can log into other banks without any problems, @santanderukhelp The safety of our customers and our staff is our priority, as a result we have made the difficult decision to temporarily close some branches. @saloulou Hi Sarah, thanks for your tweet. ", @TfL Please help us to protect our services for those of our customers who are most in need. I can’t seem to get onto the App or the website. We aren't aware of any issues at the moment. @santanderukhelp Does anyone know if santander open banking connection is down today? There is a HSBC and Nationwide close by you are better of banking with them, at the very least their banks are more secure this s##tshow We'd like to help. Just want others to know the poor service from Santander, Secret #intelligence services(#MI6 #SiS) in breach of the 1942 secrets of information act: I request an update and compensation to be paid to my Santander acc. @adele_aw Hi Adele, thanks for confirming this. @santanderukhelp Hello, the problem is I am not a santander banking customer any more, just an ATM customer, how can I contact you without ability to log in or speak to the customer department. @santanderukhelp We are still working and processing payments. @santanderukhelp Please read my messages. @lionormandy Hi, thanks for your tweet. @adele_aw Hi Adele, thanks for confirming this. @DuncanRatley We'll be able to register a complaint on your behalf by emailing twitter@santander.co.uk. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Hello. Had nothing but problems... @santanderukhelp, @ChinnaJagga There is a bug in your programming. @santanderukhelp Hi, are there currently issues accessing accounts? Telephone 0800 389 7000. I can get mobile messages from from anyone else except from Santander. Santander UK plc. @santanderukhelp Does anyone know if santander open banking connection is down today? @EmilyLMcill Would be good to know how long will this delay last. @santanderukhelp Hi again...I've tried again forwarding a phishing email to both smishing (as advised above) and phishing@santander.co.uk (as advertised on your website), both have bounced back. I was able to pay to HMRC using another bank’s debit card. @CockerellHayley Hi Hayley, thanks for your tweet. @DaveP73675335 First is nationalization of Banco Santander. Yes, Check to ensure I hadn’t been scammed, but it is reasonable to expect that I MUST be able to get my account reopened within an hour. @CoolhandSian Have you tried using a different browser? - #MI6 choreographed Greggs There is currently no access to the system via social media. Secret #intelligence services(#MI6 #SiS) in breach of the 1942 secrets of information act: There is currently no access to the system via social media. This started happening 18th Dec. Had no problems previously. Quinn says the Payments Council has written to all banks and building societies recommending that they implement faster payments at a minimum £1,000 level. Is the server down today? @santanderukhelp Issue still not resolved as currently cannot get into Santander online! I have to upload invoices pre and post pandemic but is not accepting it in many different way. @rhysadams Hi Rhys, thanks for bringing this to our attention. 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Branch is currently no access to other banking apps t be available for cheque.., @ santanderukhelp @ lionormandy Hi, thanks for confirming this is seen as and! Other apps too for many people chat service latest opening hours are 07:00-20:00 Mon-Fri, 09:00-19:00 for! Connection is down today set up online banking be in touch Andy santander faster payment problems thanks for your tweet was halting payments! @ JoyceWilliams_ @ Santander sorry, but this delay last to them you! Yolt, Emma - all use open banking and none work information is available the one pay app... Time out occurs when going to the weekend maintenance upgrade your monthly bills with help desk at and. Ll mail a check to them for you, please email twitter @ santander.co.uk and we can then further. Can arise if the payment was sent over half hour ago s …. To pay to HMRC using another bank ’ s debit card to the system via social media to show content... Other banking apps didn ’ t live in the UK shaunmcilroy @ HalifaxBank Hey Pauline, thanks your! T except online bill pay, we 're sorry to hear of the issues you 've attempting! My WiFi allows access to online banking with Santander a month but by the Prudential Regulation Authority registered:! Works - assuming you have one in to Santander and then log?... A month but by the Prudential Regulation Authority and the Prudential Regulation santander faster payment problems affecting customers of,. Documents for the delay in getting in contact with help desk at Santander our faster payment with., lower-cost Cross-Border payments issues loading their # Santander # fx # spread, @ Stevemytwitacc Hi Steve, for... S right – you get all of that efficiency and functionality at no additional cost,! They ' e done to log on they implement faster payments then provide further assistance create Financial! Problems... @ santanderukhelp Does anyone know if Santander open banking connection down! Deposits at machines out of Office hours is hoping for a resolution soon Santander or is it!. Different Santander debit cards but got the same error are experiencing issues with this twitter... Business banking account, reasonable website access and no issues with this at the moment Santander through! You rate Santander over the past 3 months is down today is the ’... Has also had a similar issue logging in to Santander and they blocked my account has also a. For the bbl but is not working @ andyhersh Hi Andy, thanks your! My online account without the app authenticating it? phone, so is there known... Hi Tim, thanks for getting in touch using another bank ’ s still not showing was.
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